Effective Date: 13 November 2026
This website https://www.pinmyhome.com ("Website") and the PinMyHome mobile application ("Application") are owned and operated by PINMYHOME PRIVATE LIMITED ("Company"), a company incorporated under the Companies Act, 2013, India. The Company operates under the brand name "PinMyHome".
PinMyHome provides a technology-driven real estate property listing platform that enables property owners, sellers, real estate agents and brokers to list residential and commercial properties for sale or rent. The Platform allows Users to publish property details, upload photographs, showcase properties and connect with interested buyers and prospective tenants.
The Platform facilitates property discovery, listing management, enquiries and communication between property owners, brokers, agents, buyers and prospective tenants.
PinMyHome primarily operates as a technology platform facilitating interactions between Users. Unless expressly agreed otherwise in writing, the Company is not the owner, seller, purchaser, landlord, tenant or contracting party in any property transaction facilitated through the Platform.
These Terms and Conditions ("Terms") govern your access to and use of the Website, Application and associated services (collectively referred to as the "Services").
By accessing, registering on or using the Platform, you acknowledge that you have read, understood and agreed to these Terms and the Company's Privacy Policy.
If you do not agree with these Terms, please refrain from accessing or using the Platform.
These Terms constitute an electronic record under the Information Technology Act, 2000, and the rules made thereunder, as applicable.
Unless the context otherwise requires, the following terms shall have the meanings assigned to them:
3.1. The Services are intended for individuals who are at least 18 years of age and legally capable of entering into binding contracts under applicable Indian laws.
3.2. Businesses, firms, companies and other legal entities may access the Platform through their duly authorized representatives.
3.3. Users may browse certain sections of the Platform without creating an account. However, registration may be required to access specific Services and features.
3.4. During registration, Users may be required to provide information including:
3.5. The Company may verify User accounts through OTP verification, email verification or other appropriate verification mechanisms.
3.6. Users shall ensure that all information provided during registration is accurate, complete and up to date.
3.7. The Company reserves the right to reject, suspend or terminate an account if the information submitted is false, misleading, fraudulent or incomplete.
3.8. The Company may restrict duplicate, suspicious or unauthorized accounts.
4.1. PinMyHome provides a technology platform that enables Users to list, browse, discover and enquire about properties.
4.2. The Services may include:
4.3. The Company reserves the right to introduce, modify, suspend or discontinue any feature or Service, subject to Applicable Laws.
4.4. PinMyHome does not guarantee that any property listing will generate enquiries, leads or successful transactions.
4.5. The Company does not provide legal, financial, investment or property title certification services through the Platform unless expressly agreed otherwise.
5.1. Registered Users, including authorized brokers, agents and property owners, may submit property details for listing on the Platform.
5.2. Users submitting property listings shall ensure that:
5.3. Publication of a property listing does not constitute verification or certification of ownership, title, legal status or physical condition by PinMyHome.
5.4. The Company may request supporting documents or additional information to verify a listing or a User's authority to publish it.
5.5. The Company reserves the right to review, reject, modify formatting, suspend or remove any listing that violates these Terms or Applicable Laws.
5.6. Users shall promptly update or remove listings when a property is sold, rented, withdrawn from the market or otherwise unavailable.
5.7. The Company does not guarantee the accuracy, availability or completeness of information submitted by third-party Users.
Users acting as brokers, agents or property owners agree that:
6.1. They shall provide genuine and accurate property information.
6.2. They shall possess all necessary permissions and authorizations before listing any property.
6.3. They shall not falsely represent themselves as property owners, authorized representatives or registered real estate agents.
6.4. They shall comply with applicable RERA registration and disclosure requirements wherever applicable.
6.5. They shall not publish properties without the knowledge or authorization of the concerned owner or lawful representative.
6.6. They shall provide accurate information regarding property pricing, availability, location, possession status and other material details.
6.7. They shall not use the Platform to collect information fraudulently, mislead prospective buyers or tenants, or engage in deceptive commercial practices.
6.8. They shall independently handle negotiations, property visits, documentation and transaction-related discussions with interested parties.
6.9. They shall be solely responsible for brokerage, commission, service charges or other commercial arrangements agreed upon with their respective clients.
6.10. The Company shall not be responsible for disputes arising from brokerage arrangements or agreements between Users.
7.1. Users shall provide correct and complete information while using the Platform.
7.2. Users shall independently verify the identity and authorization of brokers, property owners and other parties before entering into any transaction.
7.3. Users are advised to independently verify:
7.4. Users shall not rely solely on information displayed on the Platform when making purchasing, selling, renting or investment decisions.
7.5. Users shall exercise appropriate caution before sharing sensitive personal, financial or property-related information with other Users.
7.6. Users shall not make false claims, engage in fraudulent negotiations or misuse the contact details of other Users.
8.1. The Platform may allow Users to submit enquiries, request quotations or express interest in listed properties.
8.2. Such enquiries may be communicated to the relevant broker, agent or property owner through the Platform or other communication channels.
8.3. Any quotation, price indication or commercial proposal provided by a broker, property owner or other User shall be subject to confirmation by the respective parties.
8.4. The Company does not guarantee the accuracy, validity or availability of any quotation or property-related commercial information provided by Users.
8.5. All negotiations, agreements, payments, deposits, brokerage arrangements and final transaction terms shall be independently agreed upon between the concerned parties.
8.6. The Company shall not be responsible for:
8.7. Users are advised to consult qualified legal and financial professionals before entering into property transactions.
9.1. Property information submitted by Users for publication may be displayed publicly on the PinMyHome Website and Application.
9.2. Such information may include property photographs, descriptions, location, configuration, amenities, pricing and other details submitted by the listing User.
9.3. Users acknowledge that publicly displayed property information may be viewed, accessed or shared by visitors and other Users of the Platform.
9.4. The Company may display relevant contact or broker information to facilitate enquiries and communication, depending on the features and functionality of the Platform.
9.5. Users are responsible for ensuring that they do not upload confidential, sensitive or unauthorized personal information as part of their property listings.
10.1. Users are responsible for maintaining the confidentiality of their login credentials and account information.
10.2. All activities conducted through a User's account shall be the responsibility of that User, subject to Applicable Laws.
10.3. Users shall immediately notify the Company if they become aware of unauthorized access, suspected account compromise or any security breach.
10.4. Users shall not share their account credentials with unauthorized persons or permit third parties to misuse their accounts.
10.5. The Company reserves the right to suspend, restrict or terminate accounts involved in suspicious, fraudulent or unauthorized activities.
10.6. Users wishing to discontinue using the Services or delete their accounts may submit a request through the available support or contact channels.
11.1. The Company may collect and process personal information provided by Users while registering, accessing or using the Platform.
11.2. Such information may include names, mobile numbers, email addresses, account details, property information, location information, photographs and other information necessary for providing the Services.
11.3. The collection, storage, processing, sharing and protection of personal information shall be governed by the Company's Privacy Policy.
11.4. Users are advised to read the Privacy Policy available at:
https://www.pinmyhome.com/privacy-policy
11.5. By using the Platform, Users acknowledge the applicable terms of the Privacy Policy and the processing of information in accordance with Applicable Laws.
12.1. All intellectual property rights relating to the Platform, including its software, design, interface, logos, trademarks, graphics, content, technology, databases and other materials, are owned by or licensed to PINMYHOME PRIVATE LIMITED.
12.2. Nothing contained in these Terms shall be interpreted as granting Users ownership or unrestricted rights over the Company's intellectual property.
12.3. Users shall not:
12.4. Users retain ownership of the content they lawfully upload to the Platform.
12.5. By uploading content, Users grant the Company a non-exclusive, royalty-free, worldwide license to host, store, display, reproduce, distribute and communicate such content for the purpose of operating, promoting and improving the Services.
12.6. Users represent that they possess the necessary rights and permissions to grant this license.
12.7. The Company may remove uploaded content upon account deletion, withdrawal of consent or other applicable circumstances, subject to legal and operational retention requirements.
Users shall not use the Platform for any activity that is unlawful, fraudulent, abusive or harmful.
Without limitation, Users shall not:
13.1. Publish false, misleading, manipulated or fraudulent property listings.
13.2. Impersonate property owners, brokers, agents or other individuals.
13.3. Upload content that infringes intellectual property rights or violates the privacy of another person.
13.4. Publish obscene, defamatory, threatening, hateful or otherwise unlawful material.
13.5. Use the Platform for money laundering, fraudulent transactions or other illegal activities.
13.6. Attempt unauthorized access to accounts, databases, servers or other Platform systems.
13.7. Introduce viruses, malware or other harmful software.
13.8. Interfere with the operation, security or availability of the Platform.
13.9. Collect, scrape, copy, sell or misuse personal information or property data belonging to other Users without lawful authorization.
13.10. Send spam, unsolicited communications or misleading promotional messages.
13.11. Use automated systems, bots or scripts to access the Platform without prior written authorization.
13.12. Circumvent account verification, security controls or access restrictions.
13.13. Violate the Information Technology Act, 2000, applicable RERA requirements or any other Applicable Law.
The Company reserves the right to remove prohibited content, restrict access, suspend accounts or take appropriate legal action in the event of violations.
14.1. The Platform and Services are provided on an "AS IS" and "AS AVAILABLE" basis.
14.2. The Company does not make any representation or warranty, express or implied, regarding:
14.3. The Company does not guarantee that the Services will meet every User's requirements or expectations.
14.4. Users understand that property information and listings may be submitted by third parties and may not be independently verified by the Company.
14.5. Any reliance on information available through the Platform shall be at the User's own discretion and risk.
14.6. The Company shall not be responsible for any loss, damage, fraud, misrepresentation or dispute arising from transactions or communications between Users, except to the extent arising from the Company's own liability under Applicable Laws.
15.1. The Platform may contain links, integrations or services provided by third-party websites, applications or service providers.
15.2. Such third-party services may operate under their own terms and privacy policies.
15.3. The Company does not control or assume responsibility for the availability, accuracy, security or content of third-party services.
15.4. Inclusion of third-party links or services shall not be considered an endorsement by the Company.
16.1. The Company shall handle User information in accordance with its Privacy Policy and Applicable Laws.
16.2. The Company implements reasonable technical and organizational security measures to protect information against unauthorized access, disclosure, alteration, loss or misuse.
16.3. Users acknowledge that no electronic transmission or storage system can be guaranteed to be completely secure.
16.4. The Company may retain information for as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes and maintain security.
16.5. Information that is no longer required shall be handled in accordance with the Company's Privacy Policy and Applicable Laws.
17.1. The Company reserves the right to suspend, restrict or terminate access to the Platform where:
17.2. The Company may remove any listing or content that violates these Terms or applicable policies.
17.3. Users may discontinue using the Platform at any time.
17.4. Account termination shall not affect obligations or liabilities arising before the date of termination.
17.5. The Company may discontinue or modify the Platform or any Service, subject to Applicable Laws.
18.1. To the maximum extent permitted under Applicable Laws, the Company, its directors, officers, employees, affiliates and representatives shall not be liable for indirect, incidental, special, punitive or consequential losses arising from the use of the Platform.
18.2. The Company shall not be liable for:
18.3. Subject to Applicable Laws, the Company's aggregate liability, if any, shall be limited to the fees actually paid by the concerned User to the Company for the specific Service giving rise to the claim during the preceding twelve months.
18.4. Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under Applicable Laws.
Users agree to indemnify and hold harmless PINMYHOME PRIVATE LIMITED, its directors, officers, employees, affiliates and representatives against claims, losses, liabilities, damages, costs and expenses, including reasonable legal fees, arising out of:
19.1. Violation of these Terms.
19.2. Submission of false, inaccurate or misleading information.
19.3. Fraudulent or unauthorized property listings.
19.4. Infringement of third-party intellectual property or privacy rights.
19.5. Violation of Applicable Laws, including applicable RERA requirements.
19.6. Disputes, transactions or contractual arrangements between Users.
19.7. Any fraudulent, negligent or unlawful act or omission by the User.
This indemnification shall apply to the extent permitted under Applicable Laws.
The Company shall not be held responsible for any delay, interruption or failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, earthquakes, floods, fires, epidemics, pandemics, wars, terrorism, government restrictions, internet outages, power failures, cyberattacks or other unforeseen events.
21.1. These Terms shall be governed by and interpreted in accordance with the laws of India.
21.2. Any disputes arising out of or relating to these Terms or the use of the Platform shall be subject to the jurisdiction of the competent courts at Gautam Buddha Nagar, Uttar Pradesh, India, subject to Applicable Laws.
21.3. Nothing in this clause shall restrict any statutory rights or remedies available to Users under Applicable Laws.
In accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, wherever applicable, the Company shall provide a mechanism for addressing User grievances.
Users may contact the designated Grievance Officer for complaints relating to the Platform, property listings, misuse of information, account-related issues or other concerns.
Grievance Officer Details:
Name: Vivek Raman
Designation: Grievance Officer
Company: PINMYHOME PRIVATE LIMITED
Mobile: +91 97165 50350
Email: vivek@pinmyhome.com
Address: A-217, Sector-69, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301, India.
The Company shall acknowledge and address grievances within the timelines prescribed under Applicable Laws.
23.1. Law Enforcement Agencies and competent government authorities may submit lawful requests, notices or orders concerning User information or Platform activities through the Company's designated contact channels.
23.2. The Company shall cooperate with lawful requests in accordance with Applicable Laws.
Contact for Legal Requests:
Email: contact@pinmyhome.com
Phone: +91 97165 50350
24.1. The Company reserves the right to modify, update or revise these Terms from time to time.
24.2. Updated Terms shall be published on the Website or Application with the revised effective date.
24.3. Users are encouraged to review these Terms periodically.
24.4. Continued use of the Platform after updated Terms become effective shall constitute acceptance of the revised Terms, subject to Applicable Laws and any consent requirements prescribed therein.
If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent court or authority, such provision shall be modified or severed to the extent necessary, and the remaining provisions shall continue to remain in full force and effect.
These Terms, together with the Privacy Policy and any additional terms or policies published by the Company, constitute the entire agreement between the Company and the User concerning access to and use of the Platform.
In case of any inconsistency between these Terms and any specific additional terms applicable to a particular Service, the specific additional terms shall prevail to the extent of such inconsistency.
For any questions, concerns or assistance relating to these Terms and Conditions or the Services provided by PinMyHome, Users may contact:
PINMYHOME PRIVATE LIMITED
Website: https://www.pinmyhome.com
Email: contact@pinmyhome.com
Phone: +91 97165 50350
Registered Office: A-217, Sector-69, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301, India.
By accessing or using the PinMyHome Website or Application, you acknowledge that you have read, understood and agreed to these Terms and Conditions. If you do not agree with these Terms, please refrain from accessing or using the Platform.